Betting Rules

1. General rules and eligibility

Trino Casino provides online gaming services subject to the rules and conditions published on the website. These Betting Rules are intended to give players a clear overview of the main principles that apply when using the platform. A particular game, promotion, tournament, market or feature may have additional rules. If an additional rule applies, it will generally be shown with the relevant game or offer and forms part of the agreement between you and Trino Casino.

You must only use the website where online gambling is lawful for you to do so. You are responsible for checking the laws and restrictions that apply in the place where you are located. You must also meet the minimum legal age for gambling in your jurisdiction. Players in Australia must be at least 18 years old, unless a higher age applies under the law of the relevant jurisdiction. Trino Casino may require age and identity information before allowing certain activities.

Only one personal account should be opened and used by each player unless Trino Casino expressly permits otherwise. An account must be registered in the player's own name, with accurate and current information. You must not open an account for another person, allow another person to use your account, or use an account belonging to someone else. You are responsible for keeping your login details secure and must take reasonable steps to prevent unauthorised access.

• Do not provide false, incomplete or misleading registration information.
• Do not use the website for illegal activity, fraud, money laundering or any other prohibited purpose.
• Do not use automated software, bots, scripts or other tools intended to interfere with the normal operation of the website.
• Do not attempt to manipulate a game, result, promotion, payment process or other feature.
• Tell Trino Casino promptly if you believe your account has been accessed without permission.

2. Placing and accepting bets

A wager is an instruction to participate in a game or betting activity using funds available in your account. Before placing a wager, you should check the selected game, stake, applicable odds or displayed terms, and any other information shown on the confirmation screen. You are responsible for ensuring that your selections and stake are correct before submitting the wager.

A wager is normally treated as accepted only when it has been recorded by the Trino Casino system and a confirmation or completed transaction is displayed. A request to place a wager is not necessarily an accepted wager. If a transaction is interrupted, rejected, delayed or not displayed as completed, you should not assume that it was accepted. The account history or transaction record may be used to check the status of a wager.

Once accepted, a wager will generally not be changed or cancelled at the player's request, except where the applicable rules allow cancellation or where Trino Casino decides that cancellation is necessary. This can include technical problems, a material error, a game interruption, a security concern or a requirement under applicable law. Any available cancellation process must be used in accordance with the instructions shown on the website.

You must have enough cleared funds in your account for the full stake at the time a wager is placed. A wager cannot usually be placed using funds that have not yet been credited, funds that are subject to a restriction, or a payment that has not been successfully authorised. If a payment is later reversed, rejected or charged back, the related wager and account activity may be reviewed and adjusted in accordance with the applicable terms.

Displayed information and technical issues

Game information, prices, odds, balances and other data are provided for general use and may change. Trino Casino does not guarantee that every display will be uninterrupted, current or free from error. If a technical or obvious information error affects a wager, the wager may be reviewed and corrected, voided or otherwise handled under the relevant rules. Where appropriate, the original stake may be returned, but the outcome depends on the circumstances and the applicable terms.

3. Game results and settlement

Wagers are settled using the official result or outcome recorded by the relevant game or betting system. For casino games, the result generated by the approved game system is used to determine whether a wager wins, loses or qualifies for another outcome. For any event-based or live betting feature, settlement may depend on the official result or data source specified for that feature. The rules displayed for the particular activity take priority where they provide more detailed settlement information.

A wager may be settled as a win, loss, push, void or another result, depending on the game and the conditions that apply. Some activities may have minimum or maximum requirements, qualifying conditions, result definitions or time limits. You should review these details before participating. If a game has a separate paytable or help screen, that information explains the available outcomes and the relevant payment calculation.

Settlement may be delayed where an event is suspended, a result is unclear, a game is interrupted, information is unavailable, or a transaction requires a security or account review. A delay does not by itself mean that a wager has been cancelled or that a payout is due. Once the relevant information is verified, the wager will be settled in accordance with the applicable rules.

• The result recorded by the relevant system is normally final, subject to correction of a clear error or technical issue.
• If a game or event is cancelled, abandoned, postponed or materially changed, the applicable game or market rules determine how affected wagers are treated.
• A displayed balance is not necessarily proof that a wager has been finally settled if an investigation or correction is still pending.
• Any payout is subject to account checks, applicable limits, lawful payment processing and the terms applying to the relevant activity.
• Taxes, reporting obligations or other legal responsibilities connected with winnings are the player's responsibility where applicable.

4. Promotions, bonuses and prohibited activity

Promotions, bonuses, free bets and other special offers are subject to their own terms. These terms may describe eligibility, qualifying deposits, wagering requirements, game restrictions, expiry periods, maximum returns, withdrawal conditions and other limitations. You should read the specific offer terms before accepting or using a promotion. If an offer term conflicts with a general statement on this page, the specific offer term normally applies to that offer.

A promotion must be used for its intended purpose and by the eligible account holder. Trino Casino may refuse, withdraw or amend a promotion where there is a reasonable basis to believe that the offer has been abused, claimed more than once when not permitted, used through linked accounts, or accessed by misleading or unlawful means. Any adjustment will be handled under the promotional terms and applicable law.

Prohibited activity includes attempts to obtain an unfair advantage through collusion, exploitation of a software defect, multiple accounts, payment misuse, identity misrepresentation or interference with the website. It also includes activity designed to avoid a rule, restriction or account control. Where suspected prohibited activity is identified, Trino Casino may pause relevant transactions, restrict an account, withhold a transaction while checks are completed, or take other action permitted by the applicable terms.

Any decision about a wager, promotion or account may be subject to verification. You may be asked to provide information or documents needed to confirm identity, age, ownership of payment methods, source of funds or compliance with legal and platform requirements. Reviews are intended to protect players, the website and the integrity of the gaming service. You must provide information that is accurate and reasonably complete.

5. Account records, disputes and responsible play

You should check your account balance, wager history and transaction records regularly. If you notice an unfamiliar transaction, an incorrect result or another concern, raise it as soon as possible through the support options available on the website. A review may require details such as the date and time of the activity, the game or market involved, the amount, and any transaction or wager reference shown in your account.

Disputes are reviewed using the information recorded by the website, including account records, transaction logs, game data and relevant communications. Trino Casino may ask for additional information to understand the issue. A technical record may be relied on when determining whether a wager was submitted, accepted, settled or changed. If a clear error is found, the relevant account entry may be corrected in line with the applicable terms.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only use money that you can afford to lose and set personal limits before you begin. Avoid gambling when affected by alcohol, stress, fatigue or other circumstances that may affect your judgement. Take regular breaks and keep track of the time and money you spend.

• Set a budget for gambling and do not exceed it.
• Do not chase losses by increasing stakes or continuing for longer than planned.
• Use available account controls, deposit limits, time reminders, breaks or self-exclusion tools where appropriate.
• Ask for support if gambling is affecting your finances, relationships, work, health or wellbeing.
• Contact an independent gambling support service in your area if you are concerned about your gambling.

These Betting Rules may be updated when the website, games, legal requirements or operating processes change. The current version published on the website applies to activity conducted after it takes effect, unless a different arrangement is required by law. If you do not understand a rule, do not place a wager until you have reviewed the relevant information or obtained clarification through the available support channels.