Trino CasinoContacts

Contact Us

If you need help with Trino Casino, email support@trinocasino.click. Our support team can assist with general questions about your account, payments, website access and responsible gambling. Sending clear information with your message helps us understand your request and provide a more useful response.

Trino Casino operates under a Curaçao Gaming Authority licence (OGL/2024/112/0974, issued 24 June 2025) and a Comoros AOFA licence (ALSI-202412042-FI2), with Fortuna Games N.V. as the licensed operator.
  1. OperatorFortuna Games N.V.
  2. Established2024
  3. Game Providers89 providers
  4. Withdrawal MethodsSkrill, Neteller, Bitcoin, Ethereum & more

How to get in touch by email

To contact Trino Casino support, send your message to support@trinocasino.click. Please use the email address associated with your account where possible. If you cannot access that address, explain the situation in your message so the support team can review your request appropriately. Support usually replies within 24 hours, although response times may vary depending on the type and complexity of the enquiry.

For faster assistance, include your account email or username, a short description of the issue and any relevant screenshots if they help show the problem. Do not include your password or other sensitive security information in an email. If your request relates to a transaction, include the relevant date and basic details, while keeping confidential payment information protected.

You can write to support about matters including:

  • Account access, profile questions and verification requirements.
  • Deposit, withdrawal and other payment-related questions.
  • Bonus terms, eligibility or general promotional queries.
  • Technical problems, error messages or website difficulties.
  • Responsible gambling requests, including questions about available account controls or support options.

Please provide one clear request per message where possible and reply to the existing email thread if support asks for more information. This helps keep the conversation organised and may reduce delays. Trino Casino support will review your enquiry and provide general guidance based on the information available.